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US Horizon Privacy Policy
Last updated: December 30, 2009.

Thank you for visiting US Horizon! It is important to us here at US Horizon that you know how information about you may be utilized. Please take a moment to look over this privacy policy, which we hope will address any questions you may have. We encourage you to contact us any time with questions or feedback. By visiting ushorizon.com, you are accepting the practices described in the Privacy Policy.
 
Technical Assistance
In addition to our glass fabrication drawings and schematics, we offer personalized support for those complicated configurations, or if you wish, just to get a second opinion. Our friendly and knowledgeable staff is pleased to offer support in determining the proper hardware for your specific application. In addition to our hardware engineering skills, we have many years of field experience to properly assist you with any questions that you might have.
 
What Personal Information About Customers Does Ushorizon.com Gather?

The information we learn from customers helps us personalize and continually improve the experience at ushorizon.com. Here are the types of information we gather.

  • Information Provided By You: We receive and store any information customers or visitors enter on our Web site, or give us in any other way. You can choose not to provide certain information.
  • Automatic Information: We receive and store certain types of information whenever customers and visitors interact with us. For example, we use "cookies," as we obtain certain type of information when your Web browser accesses ushorizon.com.
  • E-mail Communications: We may receive a confirmation when you open e-mail from ushorizon.com if your computer supports such capabilities.
  • General Information: We use a site analysis tool to help us understand how customers use our site so we can enhance their browsing experience. The information we collect is not specific to an individual user. The various types of generic information we collect include but are not limited to:

    • Previous IP address
    • Path followed
    • Type of browser
    • Type of browsing platform
    • Pages accessed
    • Length of time spent on those pages
    • Current IP address and location

What are Cookies?
  • Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser.
  • If you want to eliminate cookies, the Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Web site of its manufacturer.

Does Ushorizon.com Share the Information It Receives?

Information about our customers is an important part of our business, and we do not sell it or otherwise make it available other than as described below and with subsidiaries of ushorizon.com, Inc. In any such case, subsidiaries of ushorizon.com are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

  • Third-Party Service Providers: We may employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, analyzing data, providing marketing assistance, and processing credit card payments. They may have access to personal information needed to perform their functions, but may not use it for other purposes.
  • Business Transfers: As we continue to develop our business, we might buy other businesses. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise).
  • Surveys / Information Sharing: You may be selected to participate in one of our voluntary online surveys and US Horizon may periodically contact its online customers- via e-mail, direct mail, or telephone- to request feedback, clarify an order, describe new offerings, or provide information about upcoming events that may be of interest. We may also describe traffic patterns to vendors who are interested in knowing who is viewing their offerings.
  • Protection of ushorizon.com and others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our conditions of use; or protect the rights, property, or safety of ushorizon.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
  • With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
How Secure Is Information About Me?
  • We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
  • We reveal only the last four digits of your credit card numbers when confirming an order. However as required by the credit card companies, we transmit the entire credit card number to the appropriate credit card company during order processing.
  • It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Which Information Can I Access?

Ushorizon.com gives you access to a broad range of information about your account and your interactions with ushorizon.com for the limited purpose of viewing and, in certain cases, updating that information.

What Choices Do I Have?
  • You can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such ushorizon.com features.
  • You can add or update certain information.
  • If you do not want to receive e-mail or other mail from us, please adjust your account settings.
  • The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Web site of its manufacturer.
Examples of Information Collected

Information You Give Us: You provide most such information when you search, buy, or communicate with customer service. As a result, you might supply us with such information as your name, address, and phone numbers; credit card information; people/businesses to whom purchases have been shipped, including addresses and phone number; and financial information, including Social Security and driver's license numbers.

Automatic Information: Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history, the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time; cookie number; products you viewed or searched for; and the phone number you used to call our 800 number. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our Web site for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

Information You Can Access: Examples of information you can access easily at Ushorizon.com include up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password, communications and personalized preferences); payment settings ; and e-mail notification settings.

Conditions of Use, Notices, and Revisions

If you choose to visit ushorizon.com, your visit and any dispute over privacy is subject to this Notice, including limitations on damages, resolution of disputes, and application of the law of the state of California. If you have any concern about privacy at ushorizon.com, please contact us at 877-728-3874 or send an e-mail at: privacy@ushorizon.com with a thorough description, and we will try to resolve it. Our business changes constantly and our Privacy Notice will change also. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account.

 
U.S. Horizon Mfg., Inc. - 28539 Industry Drive, Valencia, CA 91355
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